Hotel workspace
Your past guests already came once. The hotel workspace brings them back: it remembers every guest from WhatsApp, and before each Mexican holiday it emails them an offer • automatically. Plus a live board that tells your staff exactly which rooms to clean, fix or check, and real-time inventory your street sellers can sell from. One workspace, running beside the WhatsApp number you already use.
If you run the front desk yourself, or you're a small team sharing one number, this was made for you.
20 to 60 rooms, where every guest expects to be recognised and the front desk is two people, not twenty.
You are the reception, the concierge and the owner. The workspace remembers what you can't hold in your head at once.
Multiple listings, back-to-back turnovers, guests who all ask the same six questions. Answer them once, reuse forever.
Two levels. Standard runs your whole front desk; Pro adds an AI that knows your hotel inside out.
A complete hotel management system that connects your WhatsApp, CRM, reservations, guests, pricing and daily operations in a single platform.
Everything in Standard, plus an AI with access to your hotel's operational data: for better decisions and smarter replies.
Everything in Standard and Pro, but with full automation through the official Meta WhatsApp API.
Everything runs beside WhatsApp Web, and syncs to a full dashboard when you want a bigger screen.
Per property, per month. Cancel anytime - your guest data is yours and exports to Excel or JSON whenever you want.
For the small hotel or B&B that just needs to stop forgetting things.
Everything in Recepción, plus the AI that writes with you.
Your property answers for itself - on the official Meta WhatsApp Cloud API.
Prices in Mexican pesos, per property, billed monthly. Secure payment by card through Stripe - we never see your card details.
On the top plan your property is connected to the official Meta WhatsApp Cloud API and to our platform - your rooms, photos, live calendar and seasonal rates. The AI handles the whole conversation on its own: it answers, quotes, sends photos and closes the booking through WhatsApp.
You set the rules, it does the work: the rates it may quote, its discount floor, when to hand a conversation to a human. Then it books on its own, day and night, and logs everything on the guest's file.
"The Wi-Fi and breakfast questions used to eat my mornings. Now it's one tap and I'm back to the guests in front of me."
"A guest wrote in French at midnight. The draft came back in French. We booked the room before we'd even had coffee."
"On the 24/7 plan it quoted, sent a photo and held the rate at my floor - while I was asleep. I woke up to a confirmed booking."
Illustrative of how properties use the workspace. Swap in your own guest reviews as they come in.
Install the extension and sign in. The first two plans need nothing else - no API keys, no migration, no new number.
The hotel workspace is already beside your chats. Start logging guests and reservations from the conversations you already have.
On Recepción 24/7 we connect your number to the Meta Cloud API and load your rooms, rates, photos and calendar - then it answers and books on its own. We handle the setup with you.
Not for Recepción or Concierge - those run inside WhatsApp Web as a Chrome extension on the number you already use. Only Recepción 24/7 uses the official Meta Cloud API, and we set that up with you.
It depends on the plan. On Concierge the AI drafts and you press send. On Recepción 24/7 it runs on its own - it answers, quotes, sends room photos and books the reservation through WhatsApp without waiting for you. You set the rules and can take over any conversation at any moment.
Inside limits you set. You give it a floor per room type and season - it can offer a better rate for longer stays or quiet dates, and it will not go below your number. If a guest pushes past that, it hands the conversation to you.
It's yours. Guest files and reservations are stored securely under your account so they sync to your dashboard, and you can export everything to Excel or JSON, or delete it, whenever you want. We don't store the conversations themselves.
Pricing is per property, so add each one on the plan that fits it - a small second location can sit on Recepción while your main hotel runs 24/7. Get in touch and we'll sort out the billing together.
Any Chromium browser - Chrome, Edge, Brave or Arc - on a computer running WhatsApp Web. The synced dashboard opens in any modern browser, including your phone.
Add the workspace to Chrome, pick a plan, and open WhatsApp Web. That's the whole setup.
